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Privacy Policy

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This privacy policy sets out how thinnara.com uses and protects any information that you give thinnara.co.in when you use this website.

thinnara.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

thinnara.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19/04/2022.

What we collect

We may collect the following information:

name and date of birth
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thinnara.in
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

thinnara

info@thinnara.in
+91-135-4000067
Visakhapatnam, Andhra pradesh

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

​Terms & Conditions

The Website Owner, including subsidiaries and affiliates (“www.thinnara.in” or “thinnara” or “we” or “us” or “our”) provides the information contained on the website or any of the pages comprising the website (“www.thinnara.in”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.​​

 

Terms & Conditions

 

​Welcome to thinnara.co.in. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern thinnara.co.in's a relationship with you in relation to this website.

 

The term ‘thinnara’ ‘thinnara.in’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Dehradun, Uttarakhand. The term ‘you’ refers to the user or viewer of our website.

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The use of this website is subject to the following terms of use:

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The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

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CANCELLATION & RETURNS

 

Delivery Policy

thinnara.in is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sundays & Public holidays

Shipping Policies :

In Visakhapatnam only- 

  1. We don’t levy delivery charges

  2. Our prices are all-inclusive of taxes such as GST.

  3. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@thinnaramarketing.com within 2 hours of placing the order.

Payments can be done by card/ paypal .

Refund Policy

thinnara.co.in beliefs in & we can help its customers as far as possible and has therefore a liberal cancellation policy.

How do I cancel an order on thinnara.in

If unfortunately, you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

– If you cancel your order before your product has shipped, we will refund the entire amount.

-cancellation is not possible once the product is shipped

Refund Policy:

Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of the order.

Return Policy:

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-135-4000067 or email us at info@thinnara.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from the condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial numbers;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.

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